Refund Policy

Last updated: 3 December 2025

At Statoworld Exim, we value our customers and strive to ensure a smooth shopping experience. This Refund Policy explains the conditions under which refunds are provided and how you can request one.

Order Cancellation

You may cancel your order within 24 hours of placing it. After this period, cancellations may not be accepted if the order has already been processed or shipped.

Returns and Refunds

If you receive a defective, damaged, or incorrect product, you may request a refund or replacement within 7 days of delivery. To be eligible for a refund, the product must:

• Be unused and in the same condition as received.
• Be in the original packaging with all tags and accessories.
• Include the proof of purchase or order confirmation.

Refund Process

• Contact our customer support at statoworldexim@gmail.com or call +91 8519930130 / +91 7981622667 with your order details.
• After verification, we will approve your refund request.
• Refunds will be processed to your original payment method within 7-10 business days of approval.

Partial Refunds

Partial refunds may be granted for items that are not in their original condition, damaged, or missing parts for reasons not due to our error.

Exchanges

Exchanges for the same product (different size, color, or variant) are possible within 7 days of delivery if the product meets the return conditions above.

Non-Refundable Items

• Products damaged due to misuse or negligence.
• Customized or personalized items.
• Products returned without proof of purchase.

Contact Us

If you have any questions regarding refunds, please reach out to us:

Statoworld Exim
15/146, K N Road, Next to SBI ATM, Opp Priyanka Bakery, Puttur, Tirupati District, Andhra Pradesh – 517583
Phone: +91 8519930130, +91 7981622667
Email: statoworldexim@gmail.com